An unusual Xbox error is stopping people from being able to open games.
Players who attempted to open any game were instead told they needed to sign in – even when they were.
The Xbox system appeared to be erroneously accusing people of trying to play games without having purchased them on their account, presumably because of a technical problem.
“Teh person who bought this needs to sign in,” the error message said, alongside a long message that suggested the wrong person was playing the game. It was also accompanied by a long error code, reading: 0x803f9006.
But searching that error on Microsoft’s support site only led to troubleshooting pages that offered solutions for when players really did need to sign in, not for situations where the error page was appearing wrongly.
Usual troubleshooting solutions, such as restarting the console, did not appear to fix the problem.
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