Tesla Inc. chief Elon Musk said on Friday he was checking an app server outage that prevented owners worldwide from connecting to their cars.
Musk was responding to a Tesla owner’s tweet that he was experiencing a “500 server error” to connect his Model 3 through the iOS app.
The outage was first reported by Electrek.
About 500 users reported they faced an error at around 4:40 p.m. EST, according to outage monitoring website Downdetector, which tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform.
