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Job title: IT Support/Junior Admin
Company: Brown Harris Stevens Residential Sales, LLC
Job description: Brown Harris Stevens Residential Sales, LLC is the quintessential luxury residential real estate firm, with a history of leadership and a culture of professionalism and discretion dating back to 1873. At every level of Brown Harris Stevens, you will find highly experienced, knowledgeable experts, single-mindedly devoted to your interests and your satisfaction.
With offices in New York City, The Hamptons, Palm Beach, and Miami our brokers are exceptional – leading the field with the quality of their work ethic, their outstanding success rate and the sheer quantity of their transactions.
Our department supports world-class real estate brokers and gives them the tools they need to sell or rent residential and commercial property. We take pride in our innovative technology and path defining user experiences.
Tech-savvy individual sought in order to provide pleasant in-person and remote technical support for the user community.
- Build relationships with agents and staff to provide service and support of our technology systems.
- Provides technical support to day-to-day IT needs including troubleshooting, diagnosing problems and implementing corrective actions in a PC and Mac environment.
- Assist agents with cell phone set up and troubleshoot any issues
- Maintaining PC’s, printers, etc
Requirements
Desired Skills :
- 1-2 years IT experience
- Bachelors degree
- Microsoft Office Suite
- iPhone and Android setup and configurations
- Windows operating systems
- Basic hardware repair
- Active Directory
- Networking / IP configuration
- Understand WiFi concepts
- Must be tech-savvy and fluent with current consumer technology
- Must have a pleasant personality and be comfortable in a customer support role
- Must be able to handle pressure
- Must have prior experience in a customer support role
- Ability to think out-of-the-box and deal with many customers simultaneously
- Must be a quick learner
- Must be able to adapt to and adopt new technologies
- Ability to teach and guide
Benefits
Brown Harris Stevens Residential Sales, LLC is an equal opportunity employer.
Expected salary: $45000 per year
Location: New York City, NY
Job date: Tue, 10 Aug 2021 22:28:34 GMT
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