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Job title: Admin Assistant / Customer Service Rep
Company:
Job description: Overview
Our client in Waterloo is looking for a full-time Admin Assistant/ Customer Service Rep to join their team in a full-time role!
What’s in it for you?
The opportunity for a potential full-time permanent role with a growing and cohesive team plus great hourly rate between $18.00-20.00/hour and a full benefits plan!
Job Duties:
- Greeting customers entering the showroom as well as answering a very busy multi-line phone system.
- Provide excellent customer service while helping to fulfill clients needs
- Ask questions to find out what the customer needs and re-route queries to the appropriate person
- Work with designers, real estate agents, architects and home owners to find the products or services they need
- Research products and solutions through internet sites to find what is needed
- Multi-task multiple priorities with he prime focus being customer service
Required Skills:
- Energetic, positive attitude with a willingness to go above and beyond for customers and the business
- Experience in a busy office with the ability to balance busy phones and customer walk-ins.
- Experience operating a multiple phone line system
- Experience creating and using custom reports using MS Office
- Experience with Quickbooks or other bookkeeping is an asset
- Experience working at a parts counter or dispatching service calls is an asset
- A positive attitude, motivation, attention to detail, a desire to learn
- Excellent Team player
If this role appeals to you and you have the skills and experience listed above, send your resume immediately to: jayne@grandriverpersonnel.ca
Our client is an equal opportunity employer and is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please contact Jayne at the above email address.INDGRP456
INDGRP456
Tagged as: administrative assistant, customer service, dispatch
Expected salary: $18 – 20 per hour
Location: Waterloo, ON
Job date: Sat, 25 Sep 2021 03:12:49 GMT
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