Who we are

Support Tips Inc. website address is: https://supporttips.com/.

Support Tips is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Support Tips Web site and governs data collection and usage. By using the Support Tips website, you consent to the data practices described in this statement.

What personal data we collect and why we collect it

Collection of your Personal Information

Support Tips collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Support Tips also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Support Tips.

This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Support Tips for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Support Tips Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Support Tips public message boards, this information may be collected and used by others. Note: Support Tips does not read any of your private online communications.

Use of your Personal Information

Support Tips collects and uses your personal information to operate the Support Tips Web site and deliver the services you have requested. Support Tips also uses your personally identifiable information to inform you of other products or services available from Support Tips and its affiliates. Support Tips does not sell, rent or lease its customer lists to third parties. Support Tips does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Support Tips keeps track of the Web sites and pages our customers visit within Support Tips, in order to determine what Support Tips services are the most popular. This data is used to deliver customized content and advertising within Support Tips to customers whose behavior indicates that they are interested in a particular subject area.

Support Tips Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SupportTips.com or the site; (b) protect and defend the rights or property of SupportTips.com; and, (c) act under exigent circumstances to protect the personal safety of users of SupportTips.com, or the public.

Security of your Personal Information

SupportTips.com secures your personal information from unauthorized access, use or disclosure. SupportTips.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Statement

SupportTips.com will occasionally update this Statement of Privacy to reflect company and customer feedback. SupportTips.com encourages you to periodically review this Statement to be informed of how SupportTips.com is protecting your information.

Contact Information

SupportTips.com welcomes your comments regarding this Statement of Privacy. If you believe that SupportTips.com has not adhered to this Statement, please contact SupportTips.com us. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Where we send your data

Visitor comments may be checked through an automated spam detection service.