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Job title: Temporary Information Technology Training Coordinator (12 month position)
Company:
Job description: The Training Coordinator maintains, designs, develops, delivers, facilitates, and coordinates training for employees in computer programs and applications supported by the Board. The incumbent works with multi-media to maintain and update departmental learning repositories, online knowledge bases and FAQ sites while continuously improving training and delivery approaches in order to move toward an online and blending learning format.
KEY RESPONSIBILITIES:
- Prepare and deliver analytics and recommendations for continued ITS training improvements
- Evaluate and maintain existing ITS learning curriculum
- Schedule, facilitate and oversee regularly planned ITS training sessions for new and existing content in both online and live delivery formats
- Participate in all ITS project teams as the Training subject matter expert
- Provide support to Supervisor – ITS projects and Training as required
WORK PERFORMED:
- Assess system-wide and departmental training needs by consulting with Information Technology Services (ITS) staff and/or department supervisors
- Develop/coordinate yearly training plans and advertise programs to system staff
- Monitor employee participation statistics and prepare reports
- Design, develop, schedule and facilitate training sessions and workshops that support both new and existing ITS training initiatives
- Develop, prepare and update training documentation
- Investigate sources for external trainers and make arrangements for training delivery by outside facilitators
- Ensure readiness of facilities and equipment for training sessions
- Liaise with ITS staff to confirm training content for new computer applications
- Develop and maintain a high level of current knowledge and skill in the use of corporate computer applications
- Monitor and provide technical support to help desk system software and board web page programs
- Attend group meetings and provide live instructor led technical training, tips and best practices for Office 365 and various ITS enterprise initiatives
- Ensure all TVDSB staff have access to ITS training that meets their needs and availability
- Provide support to the Supervisor, Client Services as required
QUALIFICATIONS:
- Knowledge of adult education, theories and principles
- Understanding of instructional design theories and principles
- Classroom (physical) and virtual facilitation skills with an understanding of training and development industry best practices and process
- Knowledge of all ITS programs and applications that are supported by the Board
- Proficient in computer systems such as Outlook 365, MS Office Suite, etc.
- Excellent interpersonal skills with effective communication skills, both orally and in writing
- Ability to work both independently and part of a team
- Completion of a two (2) year post-secondary program in Training and Development, a computer related field or equivalent
- Three (3) years of related work experience is required
- Completion of a four (4) year post-secondary Degree in Adult Education is an asset
- Virtual Facilitation Certification is an asset
The recruitment process requires a criminal background check for work with vulnerable persons.
Please note it is the responsibility of the applicant to ensure that the application is received by Human Resources on or before the deadline date.
If you were educated outside of Canada, you must have your certificates and/or diplomas or degrees assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job. The Alliance of Credential Evaluation Services of Canada is a membership organization that offers fair and credible academic credential assessment services in Canada. (NOTE: This is different from translating credentials into English).
The Thames Valley District School Board is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of our students and school communities. The Thames Valley District School Board seeks to ensure that all recruiting processes are non-discriminatory and barrier-free and will provide accommodations to applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Please inform the Human Resources team member indicated below of the nature of any accommodation(s) that you require.
Please use the “APPLY FOR THIS POSITION” link below to submit your electronic application. Only applications submitted using this link will be considered.
E. Usanovic, Acting Staffing Specialist
We thank all applicants, however, only those selected for an interview will be contacted.
Expected salary: $30.77 – 40.7 per hour
Location: Sarnia, ON
Job date: Fri, 06 Aug 2021 23:02:40 GMT
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