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Job title: Supervisory Information Technology Specialist *MSP
Company:
Job description:
- Duties
Duties
Summary
WHAT IS THE IRS INFORMATION TECHNOLOGY (IT) DIVISION?
The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.
See Other Information for Locations.
Responsibilities
WHAT DOES A FRONT LINE MANAGER TECHNICIAN DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees’ work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
As a Front Line Manager you will:
- Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
- Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- Evaluates work performance of subordinates and makes oral and written recommendations for outstanding performance recognition or addressing all disciplinary actions.
- Gives advice, counsel, or instruction to employees on both work and administrative matters. Follows up with written documentation when necessary.
- Assess the skills to recommend appointment, promotion, or reassignment to positions.
- Hear, research and follow procedures to appropriately resolve complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
- Identifies developmental and training needs of employees, providing or arranging for needed development and training.
- Initiates ways to improve production or increase the quality of the work directed.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at .
Travel Required
Occasional travel – May be required to travel 1 to 5 nights per month.
Supervisory status
Yes
Promotion Potential
05
Job family (Series)
- Requirements
Requirements
Conditions of Employment
- Refer to Other Information
- Click “Print Preview” to review the entire announcement before applying.
- Must be a U.S. Citizen or National
- IRS Employees with Career or Career Conditional Appointments
.
Qualifications
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS (FRONT LINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:
- Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight
- Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled
- Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources)
- Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
-The experience may have been gained in the public sector, private sector or . One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
This job does not have an education qualification requirement.
Additional information
Two (2) vacancies total are to be filled in the Information Technology (IT) division, within the Brookhaven Equipment Depot and Austin Equipment Depot.
These positions may be filled across the following locations:
- 1040 Waverly Avenue, Holtsville, NY (NY0376)
- 2021 East Woodward St, Austin, TX (TX1665)
POSITION DESCRIPTIONS: 96900 (IR-05);
A PM/C SharePoint site is available for IRS Employees at :
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- Alternative work schedule, staggered work hours or telework may be available.
- Must meet IRS telework eligibility requirements
- Tour of Duty: Monday – Friday 7:30 a.m. – 4:00 p.m.
- May be required to file a confidential financial disclosure report within 30 days of selection and annually from then on.
- Subject to a 1-year supervisory or managerial probationary period (unless already completed).
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service’s Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are: Information Systems Management, Service Delivery, Customer Service, General Supervision, Written, Oral Communication
IRS employees must complete the Leadership Succession Review (LSR) Assessment. Step by step instructions, on the on-line self assessment and managerial assessment, are available at . The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your CareerConnector on-line application. Your rating may be lowered, if your responses to the online questions are not supported.
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the , you must receive a score ofHIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
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Expected salary: $93907 – 138413 per year
Location: Holtsville, NY
Job date: Fri, 26 Feb 2021 00:38:36 GMT
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