Supervising Librarian, Technology and Training

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Job title: Supervising Librarian, Technology and Training

Company: New York Public Library

Job description: Department: Branch Libraries

Employment Type: Full Time

Location: Stavros Niarchos Foundation Library

Reporting To: Michelle Malone

Compensation: $63,074 – $68,963 / year

Description

Established in 1970 and located at Fifth Avenue and 40th Street, the Mid-Manhattan Library is the largest circulating library in the NYPL system. This library is a vital hub for library patrons in the City and serves as a bridge between our neighborhood libraries and in-depth research library collections. It is currently undergoing a transformational renovation and is temporarily located on the ground floor of the Stephen A. Schwarzman Building on 42nd Street, and will reopen in early 2020 as the Stavros Niarchos Foundation Library.

Key Responsibilities

Reporting to the Manager of Library Services, the Supervising Librarian will:

  • Oversee public and staff computer technology and training activities at the branch
  • Work closely with the Director, Associate Director, Managing Librarians, and Mid-Manhattan Library unit heads to provide strategic leadership, direction, planning and decision making to the Mid-Manhattan team on all aspects of library service:
  • public service, the user experience, collection development & marketing and materials processing;
  • policy implementation, library facility condition; and
  • Supervision, training, and performance evaluation of staff
  • Collaborate with unit heads to support the delivery of public technology training
  • Help to create a strategic vision for mapping out technology programming and outreach to form a cohesive series of events that support More People Reading More
  • Partner with Administration to ensure ongoing development of staff to align skills and capabilities with the mission and strategic priorities of the Library
  • Utilize internal and external metrics to report on key issues to the Director, staff and key stakeholders in order to foster data driven decision making
  • Partner and strategize with other NYPL departments (administrative, support, and programmatic) to develop and launch new service initiatives and resolve staff & operational issues
  • In the absence of Administration, assumes overall responsibility for the day to day running of the building
  • Participate in library and institution-wide committees or task forces as needed
  • Participate, as appropriate, in the design and implementation of service plans
  • Represent the library at community external partnership meetings
  • Develop and review patron service plans for the library and serve as the point of escalation and resolution for patron service issues
  • Work closely with other departments in the branch to ensure branch and patron service needs are met
  • Be the in-branch point of contact for other NYPL technology departments
  • Oversee and manage Program and Technology support staff
  • Perform other related duties as required

Skills Knowledge & Expertise

  • Outstanding interpersonal, oral, written and presentation skills
  • Successfully demonstrated ability to exercise sound judgment, identify and assess problems and decisively implement appropriate solutions or recommendations
  • Strong organization and planning skills, including the ability to manage multiple projects or tasks simultaneously and meet deadlines
  • Strong analytical orientation with demonstrable experience using metrics to drive decision making
  • ALA accredited Master’s degree in Library and Information Studies
  • Public Librarian’s Professional Certificate issued by the State of New York
  • Demonstrated track record of successful implementation of public programs in a large urban public library
  • Demonstrated track record of connecting with community organizations and partners to promote the library and its resources
  • Experience integrating emerging technologies and social media to bolster the patron experience and collaboration in both, physical and virtual spaces
  • Membership in professional library associations and relevant related organizations
  • Knowledge of emerging library technologies, service and programming trends for adults in urban public libraries preferred
  • Foreign languages

More

Core Values

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work

Physical Duties

  • Lifting up to 15 lbs.
  • Sitting and standing for periods of time
  • Daily use of a computer
  • May require travel within NYC

Expected salary: $63074 per year

Location: New York City, NY

Job date: Wed, 21 Jul 2021 06:52:19 GMT


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