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Job title: Senior Solutions Associate-support pre/post sales-REMOTE
Company: CyberCoders
Job description: If you are a Senior Solutions Consultant – FULL TIME POSITION with experience, please read on!
We are looking for a Senior Solutions Consultant – FULL TIME ROLE to join our team. This position is now and can remain a REMOTE position. We are a small software technology company in the Human Resources space. Your role will be to work closely with our CEO and sales team on all customer facing pre and post sales support.
You would work directly with new customers to understand their requirements and work with the development team through implementation. Post implementation you are the “go to” person solving customer issues and helping to create a wonderful customer experience!
The Senior Solutions Consultant will work alongside the Project Manager. Main tasks will include performing detailed requirements analysis, documenting processes, communicating user requirements to the development team, and performing functional testing/analysis of software. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
What You Will Be Doing
– Evaluating business processes, anticipating requirements, uncovering areas for improvement
– Assisting in designing, configuring, testing, implementing, and supporting solutions
– Conducting meetings and presentations to share ideas and findings
– Performing requirements analysis and ensuring solutions meet business needs
– Documenting and communicating the results of your efforts
– Effectively communicating with cross-functional team members and management
– Working closely with clients, technicians, and managerial staff
– Coordinating user acceptance testing
– Prioritizing initiatives based on business needs and requirements
– Serving as a liaison between stakeholders and users
– Support for all customer environments including development and production
What You Need for this Position
– Bachelors degree in business, IT or a related field is preferred
– 5+ years experience in a related field
– Experience working for a technology company supporting customers is highly preferred
– Experience with business analysis
– Experience with Workforce management, Kronos or ADP highly preferred
– Exceptional analytical and conceptual thinking skills
– The ability to influence stakeholders and work closely with them to determine acceptable solutions
– Advanced technical skill
– Excellent documentation skills
– Fundamental analytical and conceptual thinking skills
– Experience creating detailed reports and giving presentations
– Excellent planning, organizational, and time management skills
– A history of supporting successful projects
What’s In It for You
We offer a nice package and the opportunity to be REMOTE. We would love someone who is drivable in some way for a meeting here or there.
So, if you are a Senior Solutions Consultant with experience, please apply today!
This job is open to telecommute candidates.
Applicants must be authorized to work in the U.S.
Additional ways to apply
Preferred Skills
Expected salary: $80000 – 100000 per year
Location: Milford, NY
Job date: Wed, 30 Jun 2021 02:29:53 GMT
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