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Job title: REMOTE Enterprise Customer Success Manager ($120-$150k)
Company: CyberCoders
Job description: Job Title: REMOTE Enterprise Customer Success Manager ($120-$150k + 20% Bonus)
Salary: $120k- $150k Base + 20% Bonus, Benefits, 401k, 21 days PTO, 10 holidays
Requirements: 3+ Years CSM, Enterprise Clients
Based in beautiful New York, we are a well-established and VC funded SaaS company offering recruiting and talent management software.
We are Series C funded, have been in business for 10 years, and are scaling rapidly. Our services are utilized by some of the largest organization in the country, including Valvoline, Booking.com, McDonalds, Burger King, and Danone.
Our technology is truly transformative and allows our clients to streamline and manage their growth across thousands of open positions and tens and thousands of employees. We use a sophisticated AI/ML platform to automate these processes.
Additionally, we have tons of opportunity for growth. We have folks who have shifted from sales to marketing, or have been promoted to management roles in short period of time. We strongly believe in hiring the right people and offer our employees limitless opportunities to learn and grow their career.
Due to growth, we are actively hiring a Remote Enterprise Success Manager with 3+ years of experience managing enterprise accounts and working with complex SaaS products with multiple touchpoints and stakeholders.
Additionally, experience with the following is a HUGE plus, but not required – recruiting, and/or ATS (applicant tracking systems).
This person will work on a team of 6 CSMs and handle 4-6 enterprise accounts ranging anywhere from $300k-$1.5MM annual revenue.
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
Top Reasons to Work with Us
– Remote: Permanently 100% remote
– Compensation: $120k- $150k Base + 20% Bonus, Benefits, 401k, 21 days PTO, 10 holidays
– Clients: Work w/ well known enterprise clients, including McDonalds, Burger King, and Danone.
– Ownership: Project ownership and ability to make a real impact.
– Culture: Modern, supportive start-up culture.
What You Will Be Doing
– Manage a specific portfolio of 4-6 enterprise accounts ranging anywhere from $300k-$1.5MM annual revenue
– Become a trusted adviser and product evangelist
– Act as the primary point of contact
– Take ownership of the customer success life-cycle
– Collaborate with sales and product teams as the voice of the customer
– Recommend product enhancement based on customer feedback
What You Need for this Position
Must Have:
– 3+ Years Customer Success Manager
– Enterprise Accounts
– Complex SaaS products with multiple touchpoints and stakeholders.
– Renewals (minimal part of the job)
Nice to Have
– Prior recruiting experience
– Experience w/ applicant tracking systems
What’s In It for You
$$120k- $150k Base + 20% Bonus, Benefits, 401k, 21 days PTO, 10 holidays
– 20% Bonus
– Remote
– Vacation/PTO
– Medical
– Dental
– Vision
– Bonus
– 401k
So, if you are a REMOTE Enterprise Customer Success Manager ($120-$150k) with experience, please apply today!
Applicants must be authorized to work in the U.S.
Additional ways to apply
Preferred Skills
Expected salary: $120000 – 150000 per year
Location: New York City, NY
Job date: Wed, 28 Apr 2021 01:54:25 GMT
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