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Job title: Program Operations Officer
Company: Social Sciences and Humanities Research Council
Job description: Persons legally entitled to work in Canada who are currently residing in Canada and Canadian citizens residing abroad.
Closing date: July 30, 2021
Special posting considerations: Preference will be given to Canadian citizens.
IMPORTANT NOTE: NSERC and SSHRC are closely following the recommendations of appropriate health authorities in light of the rapidly evolving situation concerning COVID-19. As a result, all assessments will take place remotely, until further notice.
The results of this competition may be used to staff similar term or indeterminate positions within NSERC and SSHRC.
IMPORTANT NOTE: Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors listed in the essential and asset qualifications. The cover letter should not exceed two (2) pages in English or two and half (2.5) pages in French* (8.5X11; 11 point font; normal margins). Please note that it is not sufficient to only state that the qualification is met. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the screening criteria (Education and Experience) will result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.
*The additional length of French cover letters recognizes anticipated differences in length to express similar content based on official language choice.
This position is located in our office in Ottawa, Ontario. As a result of the global pandemic, SSHRC and NSERC employees are currently working remotely. When the current situation reverts, the successful candidate would normally be required to report and work onsite from the Ottawa office. Please note that the candidate is responsible for any relocation fees. The employer will not accept any expense claims.
We are committed to being an employer of choice by offering a progressive, positive and flexible work environment. We value our contribution to Canada and are proud of our reputation for supporting research excellence.
Job Summary
Provision of operational support to Research Grants and Partnerships Division staff and selection committees for competitions and on-going activities under the direction of the Team Leader via new electronic tools and organizational systems processes; training of staff on the use of various electronic tools; creating specific program material, processes and procedures ; development of statistics and new detailed reports; analysis and interpretation of complex data; assurance of database accuracy and integrity; management of the directorate’s intranet, extranets, AMIS templates and posting activities; preparation and mail-out of competition-related material; provide support for the budget and award processes.
Statement of Qualifications
Education
High School diploma or equivalent approved by the Public Service Commission (PSC).
Asset
A diploma in the field of administrative support
Experience
Sound* and recent** experience in using databases and extracting data from large corporate databases for manipulation, verification and production of statistical or budget reports
Significant*** and recent** experience in using various software packages (MS Office Suite, Adobe Acrobat Pro)
Recent** experience in statistical analysis
Sound* and recent** experience working in a client service environment
Sound* and recent** experience in developing procedures and providing training to staff
Asset
Sound* and recent** experience in using AMIS, Business Intelligence, and Microsoft CRM/Dynamics
*Sound is equivalent to one or more years of experience
**Within the last three (3) years
***Significant is equivalent to three (3) or more years of experience
Knowledge
Knowledge of the mandate, structure and roles of SSHRC and its policies and programs.
Knowledge of statistical procedures, methods and concepts as well as of budgeting concepts
General knowledge of the Financial Administration Act, the Transfer Payments Policy, the Access to Information Act and the Privacy Act and the Official Languages Act
Some knowledge of training techniques.
Knowledge of project management.
Abilities
Ability to plan, organize, manage, control and coordinate a high volume of diverse activities in accordance with policies and procedures, and under tight deadlines
Ability to identify problems, apply information processing techniques, find solutions and assess their appropriateness to meet users’ requirements
Ability to communicate ideas and information clearly orally and in writing
Personal Suitability
Client service oriented
Flexibility
Initiative
Tact and diplomacy
Attention to detail and reliability
Excellent interpersonal skills and team oriented
Autonomy
Condition(s) of Employment
Security Clearance: Reliability
In their application, candidates must fully demonstrate that they have all of the required qualifications.
We are committed to inclusive, barrier-free recruitment processes and work environments. If contacted regarding this competition, please advise us in a timely fashion, of any accommodation assistance you require to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
We are an equal opportunity employer and encourage applications from women, members of a visible minority group, Indigenous Peoples and persons with disabilities.
Organizational Needs
Selection may be limited to members of the following Employment Equity groups: Indigenous Peoples, persons with disabilities, visible minorities, women.
Acknowledgment of receipt of applications will be sent. Only those selected for an exam/interview will be contacted.
If you require additional information on the position, please contact us at
Expected salary: $57975 – 69019 per year
Location: Ottawa, ON
Job date: Sun, 18 Jul 2021 01:41:51 GMT
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