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Job title: Product Manager (Enterprise Solutions)
Company: Maple
Job description: As our Product Manager for Enterprise Solutions, you’ll have the opportunity to advance Maple’s mission of building a connected healthcare experience. Through timely and accessible virtual visits with physicians and allied healthcare providers, we’ll power the future of healthcare in a simple, connected, and human way.
About the Role
As a Product Manager, you will be involved in every aspect of ensuring that our Enterprise products and services create value for our customers and our business. Our Enterprise business segment is rapidly growing as virtual care gets strong traction across the country. We currently cater to a variety of customers, including employers, insurers, hospitals, clinics, and more.
You will contribute and execute on the Product roadmap delivery, using your skills in strategic thinking, user research, data analysis, and requirements definition to help create and optimize products to deliver measurable results for our Enterprise customers. You are a user-obsessed, enthusiastic team player who enjoys working closely with other product managers, business stakeholders, designers and developers. You are eager to help solve a range of complex problems.
Responsibilities
You will:
- Work with key business stakeholders, including Finance, to understand and translate customer needs into tangible proposals for investment.
- Work closely with UX and Engineering to bring products and services to life. Conduct user research and usability studies and white space analysis, collaborating with Design and Engineering teams to identify and viably solve customer problems.
- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
- Collaborate with cross-functional teams to analyze data and develop business cases, product cost targets, forecasts, revenue, pricing and ROI.
- Evaluate, analyze, and understand the voice of the customer through a variety of data sources, and develop product positioning and messaging that differentiates Maple and its features in focus customer segments.
- Define KPIs to measure customer satisfaction and business impact with the ability to analyze them and utilize them in decision-making processes
Required Skills
- At least 3 years working as a Product Manager, and 5 years of professional experience, ideally on technology-powered products
- Strong P&L understanding and demonstrated experience
- Demonstrated knowledge of the techniques and methods of modern product discovery and product delivery
- Demonstrated ability to learn multiple functional areas of business – Engineering, Design, Finance, Sales, or Marketing
- Demonstrated ability to figure out solutions to complex problems with many constraints, use sound judgment to assess risks, and express your argument in a well-structured, data-informed, written narrative
- Experience solving complex problems for enterprise customers in the insurance/insurtech space is a plus
- Professional experience as either a Product Designer, Engineer, Data Analyst, Data Scientist, or User Researcher is a plus
Key Capabilities
In addition to the skills described above, you are:
- Mission-driven — we are a small and passionate team challenging the status quo of the healthcare industry. You need to be passionate about playing an integral part in helping us accomplish our mission and vision.
- Execution-oriented — you have a strong ability and desire to execute to the highest standard. You care deeply about the quality of your work and don’t cut corners.
- Highly organized and planful — you have the ability to manage multiple projects with strong attention to detail and prioritization skills.
- A strong communicator — you speak plainly and truthfully. You communicate complex ideas in a clear and easy-to-understand way.
- Highly collaborative — you have excellent interpersonal skills and the ability to work collaboratively with a cross-functional team
Other Role Information
- Job Type: Fulltime
- Reporting Manager: VP, Product
- Location: Toronto
- Start Date: April 2021
- Salary: $95,000 to $110,000
- Performance Bonus: Eligible for a performance-based bonus in June and December. Note that you will be eligible to participate in the first compensation review cycle that takes place after you’ve been in the role for six months.
- Equity compensation: Available subject to board approval, to be discussed.
- Paid Vacation: 3 weeks
Working at Maple
We want you to love working at Maple. We want you to feel challenged and supported, cared for, and driven. Just as we’re driven to grow, to improve, to iterate our products and services, we want you to take the same mindset as you work towards achieving your personal best. We can all learn, we can all develop, and we can all power the future of healthcare. But we can only do it together. At Maple, we are a team first and foremost. Your success is our success.
In order to support your wellbeing, we offer an evolving set of benefits and perks, including:
- Health benefits: Comprehensive health and dental benefits and insurance and unlimited online consultations with a General Practitioner
- Maternity & parental leave benefits: Up to $8,000 supplemental unemployment benefit
- Paid personal days: 10 personal days plus additional paid and unpaid time off for significant life events
- Flexible hours: For example, work from home Fridays when in office
- Learning & development: up to $1,000 professional development budget per fiscal year, continuous feedback culture, semi-annual performance reviews depending on start date
- Periodic use of the company parking spot when in office
- Healthy snacks or remote alternative
- Quarterly team socials
We’re an equal opportunity employer and value diversity at our company. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note that any offer of employment may be subject to verification of employment and education background checks, including a criminal record check.
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Expected salary: $95000 – 110000 per year
Location: Toronto, ON
Job date: Thu, 01 Apr 2021 05:09:17 GMT
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