Pharmacy Assistant – Adjudication / Billing / Patient Contact

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Job title: Pharmacy Assistant – Adjudication / Billing / Patient Contact

Company: Randstad

Job description: Are you an experienced pharmacy assistant looking for your next career opportunity with an industry-leading company? Do you enjoy problem solving in a fast-paced environment? Would you like to work as part of a passionate, driven team using the latest pharmacy technology ?

If the answer to any of the above is YES, we have an amazing PERMANENT opportunity for you! …

We are looking for a Pharmacy Assistant for an employer on the cutting edge of the online pharmacy industry, located in Mississauga. As the main point of contact for customers/patients, the Pharmacy Assistant acts as the face of the company and plays an essential role in maintaining the company’s reputation for a smooth and convenient customer experience. The Pharmacy Assistant provides customer/patient service over telephone, email and live chat, resolves adjudication issues, fills prescriptions according to industry regulations, communicates with healthcare providers, and addresses shipping issues. This position is perfect for someone who loves working with patients and is looking for advancement and growth opportunities!

This is a permanent position and we are looking for candidates with availability to start immediately in the Mississauga area. This employer is known for their team environment and employee support – they offer a training program over the first couple weeks to ensure you are set up for success!

If you are interested in hearing more, please email your resume to Deirdra.Wadden@randstad.ca and Jessica.Bayuk@randstad.ca!

Advantages
What’s in it for YOU as a Pharmacy Assistant:

– Competitive starting salary: $20-$25/hour
– Permanent opportunity!
– Full-time, 8-hour shifts between the hours of 8:00 am – 9:00 pm (8:00am-4:00pm and 1:00pm-9:00pm)
– Schedule provided 1 month in advance
– Benefits provided after 3 months
– Access to the latest technology
– Dynamic, exciting team environment
– Great location in Mississauga
– Transit accessible
– Clean and well-managed office with strict COVID-19 measures in place

Responsibilities
What YOU will be doing as a Pharmacy Assistant in this non-retail setting:

– Deliver quality patient service through phone, email, text messages, and live chat regarding prescription orders (refills or new prescriptions), prescription transfers-in/out, insurance billing (i.e. adjudication to insurers like the ODB = Ontario Drug Benefit and private health insurers) and assist patient with shipping issues and other inquiries
– Communicate with doctors and pharmacies for refill and transfer requests.
– Examine inventory and prepare ordering sheets
– Utilize understanding of commonly prescribed medications to deliver quality patient service
– Handle confidential patient information
– This is a desk-based role that is focused on patient contact and prescription ordering and administrative fulfillment of those prescription orders (this is not a dispensary technical role but an administrative one)

Qualifications
What YOU bring to the role of Pharmacy Assistant:

– 1-2 years of pharmacy experience where you completed the intake of prescriptions and adjudication (billing) to insurance companies
– Excellent written and verbal communication skills to ensure professional communication with patients via text, email and live chat
– Detail-oriented
– Availability for all shifts: shifts may occur any day of the week including weekends; shift times typically run from 8:00 am – 4:00 pm or 1:00 pm – 9:00 pm); weekends are required but are shared on a rotating basis; some holiday hours may be requested/required
– Knowledge of any pharmacy software (intake of prescriptions and insurance adjudication / billing to insurers) is required (WinRx is ideal)
– Able to work independently and also as a team player
– Availability to work onsite at Mississauga location

Summary
If you believe this Pharmacy Assistant opportunity in Mississauga is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you’d be a good fit to Deirdra.Wadden@randstad.ca and Jessica.bayuk@randstad.ca

Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!

Halton Region:
Jessica.Bayuk@randstad.ca

Peel Region:
Kianna.Padua@randstad.ca

General:
Deirdra.Wadden@randstad.ca

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Expected salary: $20 – 25 per hour

Location: Mississauga, ON

Job date: Mon, 12 Jul 2021 02:14:06 GMT


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