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Job title: Pharmacy Assistant – Adjudication / Billing / Patient Contact
Company: Randstad
Job description: Do you have experience working in a pharmacy? Do you enjoy problem solving and working in a fast-paced position? Are you looking to work in a talented, passionate, and driven team? Then we have an amazing PERMANENT opportunity for you!
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We are looking for a Pharmacy Assistant for an employer on the cutting edge of the online pharmacy industry, located in Mississauga. As the main point of contact for customers/patients, the Pharmacy Assistant acts as the face of the company and plays an essential role in maintaining the company’s reputation for a smooth and convenient customer experience. The Pharmacy Assistant provides customer/patient service over telephone, email and live chat, fills prescriptions according to industry regulations, communicates with healthcare providers, addresses shipping issues, and maintains patient confidentiality at all times.
This is a permanent position and we are looking for candidates with availability to start immediately in the Mississauga area. This employer is known for their team environment and employee support – they offer a training program over the first couple weeks to ensure you are set up for success!
If you are interested in hearing more, please email your resume to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca !
Advantages
What’s in it for YOU as a Pharmacy Assistant:
– Competitive starting salary: $18-$25/hour
– Full-time, 8-hour shifts between the hours of 8:00 am – 9:00 pm (shifts may occur any day of the week including weekends; shift times typically run from 8:00 am – 4:00 pm or 1:00 pm – 9:00 pm); weekends are required but are shared on a rotating basis; some holiday hours may be requested/required
– Schedule provided 1 month in advance
– Benefits provided after 3 months
– Great location in Mississauga
– Easy access by transit and personal vehicle
– Clean and well-managed office with strict COVID-19 measures in place
Responsibilities
What YOU will be doing as a Pharmacy Assistant in this non-retail setting:
– Deliver quality patient service through phone, email, text messages, and live chat regarding prescription orders (refills or new prescriptions), prescription transfers-in/out, insurance billing (i.e. adjudication to insurers like the ODB = Ontario Drug Benefit and private health insurers) and assist patient with shipping issues and other inquiries
– Communicate with doctors and pharmacies for refill and transfer requests.
– Examine inventory and prepare ordering sheets if required
– Utilize understanding of commonly prescribed medications to deliver quality patient service
– Handle confidential patient information
– This is a desk-based role that is focused on patient contact and prescription ordering and administrative fulfillment of those prescription orders (this is not a dispensary technical role but an administrative one)
Qualifications
What YOU bring to the role of Pharmacy Assistant:
– 1-2 years of pharmacy experience where you completed the intake of prescriptions and adjudication (billing) to insurance companies
– Excellent written and verbal communication skills to ensure professional communication with patients via text, email and live chat
– Detail-oriented
– Availability for all shifts including weekends as per business needs
– Knowledge of any pharmacy software (intake of prescriptions and insurance adjudication / billing to insurers) is required (WinRx is ideal)
– Able to work independently and also as a team player
Summary
If you believe this Pharmacy Assistant opportunity in Mississauga is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you’d be a good fit to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca
Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!
Halton Region:
Jessica.Bayuk@randstad.ca
Peel Region:
Kianna.Padua@randstad.ca
General:
Deirdra.Wadden@randstad.ca
Expected salary: $18 – 25 per hour
Location: Mississauga, ON
Job date: Thu, 03 Jun 2021 03:05:08 GMT
APPLY NOW!
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