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Job title: IT Support Specialist
Company: Randstad
Job description: IT SUPPORT SPECIALIST – 2 Positions
***Remote to Start, with the possibility of remote after covid 19 subsides**
THE ROLE:
As an IT Support Specialist, you provide first- and second- level hardware and software support to users. You
will install, configure and troubleshoot point-of-sale stations, as well as perform updates and maintenance. …
The IT Support Specialist will conduct installations, maintenance and troubleshooting of computer hardware and
software, as well as conduct post-installation activities such as reviews, changes and maintenance of software.
You will review hardware and software, recommending items for purchase. You will also ship and receive user
systems for hands-on repairs. You will act as problem manager for new deployments of corporate applications,
perform on-site reviews for remote systems, perform server backups and maintain the storage of backup media.
This is a hands-on role, working with a team, where you will exercise your knowledge and skills daily. If you are
passionate about technology and want to be part of a team who is becoming the orchestrator of digital
innovation, this is the opportunity for you.
QUALIFICATIONS NEEDED:
· College diploma or certificate in Computer Science, Computer Engineering, or a related field, AND
several years of experience in IM/IT help desk support
Experience:
· In maintaining and supporting the enterprise-wide software and telecommunications infrastructure
· In systems analysis
· In network, hardware and software management and support
· In help desk support
· In problem analysis and resolution
· In application testing
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared
competencies).
CONDITIONS OF EMPLOYMENT:
· Enhanced Reliability
· Due to COVID-19, health and safety considerations are being taken and this position may be asked to
remote/tele-work.
· The selection process will be done virtually.
BENEFITS AVAILABLE:
committed to the health, safety and well-being of our employees and their families and offers a
competitive total rewards package including salary, benefits and a defined benefit pension plan. Some of the
benefits we offer include:
Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability
insurance and accidental death and dismemberment coverage.
Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related
leave and personal days.
Perks: As a member of the military community, you have access to discounts through
CFAppreciation, can collect rewards points at the CANEX stores and have
access to no interest payment plans on purchases.
RELOCATION: Relocation benefits will not be provided
EMPLOYMENT EQUITY: strongly committed to building a skilled, diverse workforce reflective of
Canadian society. We believe that diversity and inclusion among our employees is critical to our success as an
organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
As a result, we promote employment equity and encourage you to self-identify if you are a woman, an
indigenous person, a person with a disability and/or a member of a visible minority group.
Advantages
BENEFITS AVAILABLE:
Committed to the health, safety and well-being of our employees and their families and offers a competitive total rewards package including salary, benefits and a defined benefit pension plan. Some of the benefits we offer include:
Health Benefits:Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance:A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Training and Learning Opportunities:Tuition Assistance Program (TAP) and Advanced Learning Program (ALP), that may provide financial support to pursue post-secondary education, payment of professional association memberships, access to a large range of online learning opportunities and free second language training.
Perks:As a member of the military community, you have access to discounts through CFAppreciation, can collect rewards points at the CANEX stores and have access to no interest payment plans on purchases.
Responsibilities
THE ROLE:
As an IT Support Specialist, you provide first- and second- level hardware and software support to users. You
will install, configure and troubleshoot point-of-sale stations, as well as perform updates and maintenance.
The IT Support Specialist will conduct installations, maintenance and troubleshooting of computer hardware and
software, as well as conduct post-installation activities such as reviews, changes and maintenance of software.
You will review hardware and software, recommending items for purchase. You will also ship and receive user
systems for hands-on repairs. You will act as problem manager for new deployments of corporate applications,
perform on-site reviews for remote systems, perform server backups and maintain the storage of backup media.
This is a hands-on role, working with a team, where you will exercise your knowledge and skills daily. If you are
passionate about technology and want to be part of a team who is becoming the orchestrator of digital
innovation, this is the opportunity for you.
Qualifications
QUALIFICATIONS NEEDED:
· College diploma or certificate in Computer Science, Computer Engineering, or a related field, AND
several years of experience in IM/IT help desk support
Experience:
· In maintaining and supporting the enterprise-wide software and telecommunications infrastructure
· In systems analysis
· In network, hardware and software management and support
· In help desk support
· In problem analysis and resolution
· In application testing
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared
competencies).
Summary
IT SUPPORT SPECIALIST – (2 Positions)
***Remote to Start, with the possibility of remote after covid 19 subsides**
THE ROLE:
As an IT Support Specialist, you provide first- and second- level hardware and software support to users. You
will install, configure and troubleshoot point-of-sale stations, as well as perform updates and maintenance.
The IT Support Specialist will conduct installations, maintenance and troubleshooting of computer hardware and
software, as well as conduct post-installation activities such as reviews, changes and maintenance of software.
You will review hardware and software, recommending items for purchase. You will also ship and receive user
systems for hands-on repairs. You will act as problem manager for new deployments of corporate applications,
perform on-site reviews for remote systems, perform server backups and maintain the storage of backup media.
This is a hands-on role, working with a team, where you will exercise your knowledge and skills daily. If you are
passionate about technology and want to be part of a team who is becoming the orchestrator of digital
innovation, this is the opportunity for you.
QUALIFICATIONS NEEDED:
· College diploma or certificate in Computer Science, Computer Engineering, or a related field, AND
several years of experience in IM/IT help desk support
Experience:
· In maintaining and supporting the enterprise-wide software and telecommunications infrastructure
· In systems analysis
· In network, hardware and software management and support
· In help desk support
· In problem analysis and resolution
· In application testing
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared
competencies).
CONDITIONS OF EMPLOYMENT:
· Enhanced Reliability
· Due to COVID-19, health and safety considerations are being taken and this position may be asked to
remote/tele-work.
· The selection process will be done virtually.
BENEFITS AVAILABLE:
committed to the health, safety and well-being of our employees and their families and offers a
competitive total rewards package including salary, benefits and a defined benefit pension plan. Some of the
benefits we offer include:
Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability
insurance and accidental death and dismemberment coverage.
Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related
leave and personal days.
Perks: As a member of the military community, you have access to discounts through
CFAppreciation, can collect rewards points at the CANEX stores and have
access to no interest payment plans on purchases.
RELOCATION: Relocation benefits will not be provided
EMPLOYMENT EQUITY: strongly committed to building a skilled, diverse workforce reflective of
Canadian society. We believe that diversity and inclusion among our employees is critical to our success as an
organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
As a result, we promote employment equity and encourage you to self-identify if you are a woman, an
indigenous person, a person with a disability and/or a member of a visible minority group.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.
For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
Expected salary: $64900 – 76400 per year
Location: Ottawa, ON
Job date: Sat, 31 Jul 2021 07:51:37 GMT
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