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Job title: IT Help Desk
Company: Randstad
Job description: Production Support Analyst
- In house system training (IQ System – Bell & Howell), creating new user/groups/operator accounts.
- Manage Work units on daily basis.
- Create master orders/master jobs and creating mapping rules.
- Create/release tracking sheets
- Dropping item files into the right folders through Remote Desktop connection.
- Creating tracking sheets master orders for Hand-insertion area.
- Responsible for responding to users’ emails and calls on issues and managing users’ accounts/rights.
- Creating operator badges for all production areas’ operators/associates and material handlers to be scan jobs on machines and other handheld devices and Data collectors.
- Create QA Job templates/tests.
- Managing/creating sentries.
- Updating resources and network devices.
- Provide help to Quality Support team on Production floor.
- May need some training on production machines (JET Vision/Quartz) to help new operators in future.
Responsibilities
- Manage Work units on daily basis.
- Create master orders/master jobs and creating mapping rules.
- Create/release tracking sheets
- Dropping item files into the right folders through Remote Desktop connection.
- Creating tracking sheets master orders for Hand-insertion area.
- Responsible for responding to users’ emails and calls on issues and managing users’ accounts/rights.
- Creating operator badges for all production areas’ operators/associates and material handlers to be scan jobs on machines and other handheld devices and Data collectors.
- Create QA Job templates/tests
- Managing/creating sentries.
- Updating resources and network devices.
- Provide help to Quality Support team on Production floor.
The essential functions of this role include:
- working in a smoke free environment
- working up to 12 hrs of overtime per week
- working weekends
Skills
- LAN (1 year of experience is preferred)
- WAN (1 year of experience is preferred)
- HTML (1 year of experience is preferred)
- Microsoft Office (3 years of experience is preferred)
- Window servers (2 years of experience is preferred)
- Hardware (1 year of experience is preferred)
- Software (2 years of experience is preferred)
- Remote Desktop (2 years of experience is preferred)
Education
- High School
Qualifications
- Years of experience: 1 year
- Experience level:Entry Level
Shift: First
Working hours: 6 PM – 5 AM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Expected salary: $17 per hour
Location: Brentwood, NY
Job date: Sun, 11 Jul 2021 01:58:08 GMT
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