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Job title: Information Technology Specialist 3 (Data Comm)
Company: New York State
Job description: Minimum Qualifications Candidates must have one year of permanent competitive or non-competitive 55 b/c service as an Information Technology Specialist 3 (Data Communications), SG-23, OR have one year of permanent service in a title eligible for transfer under Section 52.6 of the Civil Service Law.
Preferred Qualifications:
- Extensive knowledge with design, support and installation of Avaya Enterprise phone systems and telecommunications.
- Extensive knowledge and experience of hardware/software with an emphasis on Cisco switching, routing, data center core switching and WAN/LAN.
- Knowledge of VoIP, firewalls, web security, load balancers and enterprise wireless systems configuration and troubleshooting.
- Knowledge of Cisco enterprise security.
- Experience with Video Conferencing Administration.
- Experience with design, support and installation of fiber optic and copper infrastructure cabling management, analysis and development of network security.
- Knowledge of enterprise network management tools.
- Knowledge of NYS Procurement.
- Excellent customer service and follow-up skills.
- Valid License to operate a motor vehicle in New York State.
Duties Description Under the direction of the Manager of Network Services and Information Technology Specialist 4 (Data Communications), the Information Technology Specialist 3 (Data Communications) position will be primarily responsible for monitoring, maintaining, securing and installation of network and telecommunication systems and all equipment associated with the Thruway Authority’s local and statewide locations.
- Configure, implement, troubleshoot and support Avaya Enterprise equipment and associated systems.
- Configure, troubleshoot and support network switches, routers, firewalls, cellular modems, IP phones, VPN’s, data circuits, enterprise traffic managers and load balancers (F5), and various wireless devices.
- Support, configure and troubleshoot network end devices such as, signal devices, cameras, Intelligent Transportation System elements (including dynamic message signs), video surveillance, and UPS Systems.
- Utilize working knowledge of; network protocols, TCP/IP, EIA/TIA standards, DHCP, DNS, SNMP, VoIP and MS Windows.
- Review, update and assist in the creation of network and telecommunication diagrams and other documentation.
- Assist in the evaluation of hardware platforms and software products.
- Implement and support LAN technologies including; Virtual Local Area Networks (VLANs), Spanning Tree Protocol (STP), Link aggregation, VoIP and Wireless devices.
- Utilize direct working experience with design, implementation and support of WAN/LAN technologies, including Multicast, OSPF, VLANs, Spanning Tree, Link Aggregation protocols and physical hardware installation.
- Design, implement and support enterprise wireless technologies, including 802.11 A, B, G and N.
- Troubleshoot application issues using protocol analysis tools. (i.e. Sniffer, Wireshark).
- Monitor system performance and provide security measures, troubleshooting and maintenance as needed.
- Utilize Telecommunications knowledge, including local, long distance, Internet, cabling, VoIP, PBX, Key systems, and voice mail systems.
- Use of all available network and telecom resource tools to provide exceptional support and service.
Additional Comments This is a CSEA position. Candidates must possess knowledge of NYS Procurement laws, rules, and regulations and excellent customer service skills and follow-up capability. Due to the nature of this position, it may be necessary to lift heavy computer equipment in performing some job duties.
The New York State Thruway Authority is an Equal Opportunity Affirmative Action Employer.
New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, sex, disability, marital status, gender identity, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status.
The New York State Thruway Authority provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Frances Rosales, Director of Thruway Equal Employment Opportunity and Diversity Development at 518-471-5071.
Some positions may require additional credentials or a background check to verify your identity.
Expected salary: $71829 – 101149 per year
Location: Albany, NY
Job date: Wed, 24 Mar 2021 23:46:45 GMT
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