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Job title: Information Technology Assistant
Company:
Job description: Job Status: Contract to March 25, 2022 with the possibility of an extension.
Hours: 14 hours per week
Base office: Huntsville
Purpose of the Position:
The Information Technology Assistant will assist the Coordinator of Health Information and Technology with technical support to end users, deploying and maintaining hardware and software solutions, network support, VOIP telephone system, printers/photocopiers/fax machines, security systems, multi-media systems, cell phones, smart phones, LED screens, projectors, and related infrastructure.
Requirements of the Position:
- One to two years computer related post-secondary education such as Information Technology, Computer Science or Networking Diploma, or equivalent experience.
- Strong working knowledge of Windows OS, Microsoft 365 Services, Cloud Services, Adobe, and MS-SQL Server.
- Assist with the installation, configuration, and testing, maintaining, monitoring, and troubleshooting end user and network hardware, software, peripheral devices, such as computers, printing/scanning devices, presentation equipment, and all other accepted products and services.
- Assist with the management of our network which includes Active Directory, MS-SQL, Virtual Private Network for 120+ users.
- Create and manage staff user accounts.
- Assist with analyzing and monitoring CMHAMPS demands and make recommendations for new technology to support business continuity.
- Install new technology and software while maintaining organizational operations.
- Assist with the planning and facilitation of training for staff on new technology and/or software by creating training materials and/or quick reference guides/videos.
- Track all hardware and software, user profiles, and assist with maintenance procedures, in-house routines, and new technologies.
- Monitor security within the network environment and respond to identified threats.
- Perform scheduled preventative maintenance on staff and client computers and other hardware devices as assigned. – Troubleshoot staff hardware/software issues internally/remotely.
- Knowledge/Experience with LAN/WAN networking.
- Knowledge of video conferencing platforms including MS Teams.
- Working knowledge of other common computer systems/programs and IT components an asset.
- Strong verbal and written communication skills.
- Excellent analytical and trouble shooting skills with ability to support multiple users with differing degrees of technical aptitude including multi-tasking and coping with competing demands.
- The ability to work independently as well as work as part of a team
- A valid Ontario G or G2 driver’s license and a safe and reliable means of transportation
- Willingness to travel within the Districts of Muskoka and Parry Sound as needed
- Willingness to work evenings/holidays and weekends if required
Salary scale: $20.82 – $24.49 per hour commensurate with qualifications and experience
Canadian Mental Health Association, Muskoka-Parry Sound is a scent-free organization. You are invited to submit your application Quoting Competition # 58-21 by 4:30 p.m. by July 9, 2021, to: The Hiring Committee Canadian Mental Health Association, Muskoka-Parry Sound Branch 173-202 Manitoba Street Bracebridge, Ontario P1L 1S3 Telephone (705) 645-2262 Fax (705) 645-7473 E-mail:
Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Qualified consumers/survivors and/or family members are encouraged to apply. We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings. As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email . If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation. We thank all applicants but only those selected for an interview will be contacted.
Expected salary: $20.82 – 24.49 per hour
Location: Bracebridge, ON
Job date: Sat, 10 Jul 2021 05:11:59 GMT
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