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Job title: Information Technology Analyst – Data and BI Technologies
Company: Sun Life Financial
Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Data and Analytics team is looking for a skilled Information Technology Analyst to support business intelligence software infrastructure and clients for Sun Life worldwide. You will be responsible for the availability, performance, stability and recoverability of the BI technologies and applications supported by the Data and Business Intelligence Technologies team as well as fulfilling client requests. You will also be working on the design and implement new Business Intelligence technology infrastructures and procedures.
What you will do:
- Provide product and environment support and administration for business intelligence software environments – SAP Business Objects, Microsoft Power BI, Qlikview, Tableau
- Manage intake and fill user requests – examples are application and user set up and administration, code promotion requests, software consulting and problem support
- Lead/participate in new software and software upgrade assessment and implementation projects
- Lead/participate in design and implementation of software product deployment infrastructure
- Lead/participate in design, development, testing, implementation and support system management and support processes and procedures
- Lead/participate in technical solution design and implementation using the BI software supported by the team
- Lead/participate in Sun Life Disaster Recovery tests
- Keep abreast of technology landscape and industry trends pertaining to business intelligence
- Provide timely updates to Manager, co-workers, project managers and business users
- Ensure business intelligence environments supported by the Data and Business Intelligence Technologies team are secured and well supported, as well as meeting predetermined service level.
- Ensure all client requests, infrastructure support requests are completed on time with good client satisfaction
- Ensure project deliverables are of good quality and delivered on time within budget
- Ensure departmental standards, guidelines and policies are followed.
What you will need to succeed:
- + 3 years of working experience on one of the following software products and infrastructures:
- SAP Business Objects suite of software
- Microsoft Power BI
- Tableau
- Qliview
- 3 years of experience with SAP Business Object Universes, Crystal and WEBI reporting
- 2 years of experience with Microsoft Power BI, Tableau, Qlikview
- 2 years of experience with security protocols such as LDAP, Keberos, and Windows Active Directory
- 1 year of experience with network and data connectivity, including connectivity to big data infrastructure
- 3 years of experience with with Linux, Windows server OS and utilities
- 1 year of experience with with Cloud infrastructures AWS and Azure
- 3 years of experience with with SQL and relational databases running on Windows, Unix, Linux, and mainframe
Assets
- Knowledge of other business intelligence and data integration software such as IBM InfoSphere, SAS
- Knowledge of Big Data systems and related protocols and services
- Knowledge of system development life cycle and agile development methodologies
- Experience with application development tools such as java and Microsoft .net
- Financial and Insurance business experience
Notes/Unique Requirements
Production support and after-hours on-call on rotation
Availability to work on after working hours scheduled work as required, examples are project implementation, server patching and Disaster Recovery Test
Canadian Federal Government Reliability Clearance required
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range: 73,800/73 800 – 124,100/124 100
Job Category: IT – Technology Services
Posting End Date: 09/07/2021
Expected salary: $73800 – 124100 per year
Location: Waterloo, ON
Job date: Wed, 23 Jun 2021 01:18:17 GMT
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