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Job title: Help Desk Analyst I
Company: Robert Half
Job description: Ref ID: 02940-0011686823
Classification: Help Desk Analyst I
Compensation: $19.00 to $22.00 hourly
There is a job opening with Robert Half Technology for a Help Desk Analyst in an innovative and fast-paced work environment. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in New York, New York, the Help Desk Analyst opportunity is a short-term temporary role.
Your responsibilities in this role
– Solve technical help tickets submitted via phone, email, and walk-ups
– Independently investigate and implement solutions to technical issues
– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
– Diagnose recurring technical issues and implement solutions to address the root of the problems
Job Requirements:
– Firm grasp of basic networking concepts
– Experience installing and configuring operating systems, networked and local printers, and business applications
– Demonstrated knowledge of user administration and bug fixing in a client server environment
– Solid understanding of Active Directory
– Strong familiarity with JIRA
– Knowledge of VPNs (virtual private networks)
– Experience with IT support ticketing systems
– Ability to recognize, evaluate, and resolve problems effectively
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( ).
Expected salary: $19 – 22 per hour
Location: New York City, NY
Job date: Mon, 01 Feb 2021 08:33:06 GMT
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