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Job title: Desktop Support Analyst
Company: Robert Half
Job description: Ref ID: 02940-0011779675
Classification: Desktop Support Analyst
Compensation: $26.60 to $30.80 hourly
Do you excel at explaining intricate technical information to the non-technical user? Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you’re a match for this description. We encourage motivated candidates with effective problem-solving abilities to apply. This Desktop Support Analyst role is a long-term temporary opportunity based in the New York, New York, area.
Your responsibilities
– Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
– Create records of daily data communication transactions, issues and remedial actions taken or installation activities
– Support, examine, and repair computer systems, hardware, printers, and computer peripherals
– Communicate regularly and effectively with ticket submitters
– Organize hardware repairs with the appropriate vendors
– Offer computer desktop support in accordance with established policies and procedures
– Fix computer problems, and recommend appropriate action/solutions
Job Requirements:
– Connectivity Issues experience
– Strong familiarity with JAMF Casper Suite
– JAMF Casper Suite experience required
– Smartboard experience preferred
– Comprehensive knowledge of Active Directory
– 3+ years of desktop support or other related experience
– Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( ).
Expected salary: $26.6 – 30.8 per hour
Location: New York City, NY
Job date: Tue, 20 Apr 2021 07:50:11 GMT
APPLY NOW!
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