Desktop Support Analyst

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Job title: Desktop Support Analyst

Company: Robert Half

Job description: Ref ID: 00720-0011780606

Classification: Desktop Support Analyst

Compensation: $23.75 to $27.50 hourly

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you fit that description. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst role is short-term temporary in nature and is located in the Ossining, New York, area.

What you get to do every day

– Organize hardware repairs with the appropriate vendors

– Settle computer problems, and offer suggestions on appropriate action/solutions

– Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

– Offer computer desktop support in accordance with established policies and procedures

– Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

– Interact regularly and effectively with ticket submitters

– Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

Job Requirements:
– Ability to write reports, business correspondence, user instructions, and procedure manuals

– Desktop support or related experience

– Adeptness in PC skills

– Proficiency in PBX-PABX

– NCR experience

– PC Hardware experience

– Foundational knowledge in PC desktop/workstations

– Nortel experience preferred

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( ).

Expected salary: $23.75 – 27.5 per hour

Location: Ossining, NY

Job date: Mon, 19 Apr 2021 04:10:47 GMT


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