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Job title: COLLECTIONS SPECIALIST
Company: Randstad
Job description: Ranstad Finance & Accounting is looking for a Collections Specialist that is willing to work remote or on site, for a 5 month contract with the opportunity to become permanent. The ideal candidate must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required. Forward all qualified profiles to sunnie.macpherson@randstad.ca
Advantages
Fast paced, exciting environment
Hybrid remote/on site work
Opportunity for growth within the company
Competitive hourly pay
Responsibilities
Routinely monitor account activity and balances utilizing various systems and reports.
Initiate contact with other companies to secure payment of outstanding invoices.
Develop and maintain a positive customer relationship.
Provide invoices and/or documentation as required to aid in escalation of payment.
Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.
Receive inbound calls and email correspondence from customers.
Research and resolve dispute issues in a timely manner.
Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.
Analyze account balance and status to recommend credit holds due to non-payment.
Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.
Provide timely follow-up on payment arrangements.
Document outcome of all customer communications.
Perform account analysis in Excel in response to customer inquiries
Qualifications
2 or more years of experience in B2B or B2C Collections
Post-secondary education in business administration, accounting or bookkeeping
Strong attention to the detail
Positive outlook and the ability to work cooperatively with others
Strong knowledge of Microsoft Excel
Summary
Randstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.
Expected salary: $20 – 25 per hour
Location: Toronto, ON
Job date: Thu, 29 Apr 2021 22:16:42 GMT
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