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Job title: Business Systems Consultant
Company: Sun Life Financial
Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations; they rely on their expertise, experience and judgment to plan and accomplish goals, and to perform a variety of tasks. The Business Systems Consultant conducts needs analysis, writes user stories, collaborates with others for system design; and supports teams/squads to increase productivity and reduce costs.
What will you do?
- Delivery of BSA project artefacts, such as functional and non-functional requirements, Visio diagrams, user stories, gap analysis, etc.
- Leads and attends meetings with both business partners and project team members, presenting findings and holding review sessions, collaborating with project team including other BSAs and Leads.
- Facilitates the identification of business and IT process improvements, system design, testing and implementation of solutions
- Analyzes and documents how systems, processes, procedures and clients will be impacted by future development
- Works with the Project Manager/Product Owner to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
- Creates and/or provides input into internal and external communications and user documentation
- Supports testing with a focus on end to end validation
What you need to succeed:
Domain Expertise
- Minimum 5 years of progressive experience as a Business Systems Consultant including proficiency with various requirements gathering techniques
- Skilled at finding hidden requirements, edge cases, and a “desire to break” attitude
- Knowledge or familiarity of overall financial services industry, actuarial science, or insurance domain an asset
- Deep knowledge of relevant business, processes, systems and capabilities
- Good understanding of privacy, compliance, control and security requirements
- Skilled in test execution and understanding the outcomes
Agile Experience
- Experienced in or excited to learn Agile way of working
Individual Skills
- Strong analytical skills
- Comfortable with data requirements and related data activities
- Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions
- Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
- Utilizes team collaboration to create innovative solutions efficiently
- Big picture and strategic thinker, visionary and creative in both perspective and methodologies
- Strong interpersonal / relationship building skills with technical and business personnel
- Synthesizes abstract/complex concepts and ideas into simple, understandable, user-driven requirements and user stories
- Passionate about the client, technology and excited about the impact of emerging / disruptive technologies
- Embraces a culture of trust and complete transparency, and deals well with ambiguity
- Open to learning new ideas outside scope or knowledge skillset
- Can act in an advisory capacity as well as coach/mentor Business Analysts
Must be able to obtain Reliability Status through the Government of Canada before a start date can be confirmed (includes a background check with fingerprinting by the RCMP.
Occasional travel between Sun Life locations in Canada may be required
What’s in it for you:
- Competitive salary and bonus structure influenced by market range data
- Pension, stock and savings programs to help build and enhance your future financial security
- An environment of continuous learning and improvement
- Flexible hours and periodic work from home options
LI – SJ
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range: 73,800/73 800 – 124,100/124 100
Job Category: Business Analysis – Systems
Posting End Date: 25/08/2021
Expected salary: $73800 – 124100 per year
Location: Waterloo, ON
Job date: Thu, 19 Aug 2021 07:39:21 GMT
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