Business Systems Analyst 1

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Job title: Business Systems Analyst 1

Company: Department of Homeland Security

Job description: Minimum Qualifications The selected candidate must be eligible for transfer or reachable on the appropriate exam for this title in accordance with the provisions of Civil Service Law, Rules and Regulations.

This position may be filled as a two-year traineeship.

Duties Description This position may be in-person, remote, or partially remote and partially in-person however this is subject to change.

  • The Business System Analyst 1 in the Personal Income Tax Bureau will be part of a program development team that is involved with business requirement definition, system development support, testing and analysis for a specific tax type or multiple tax types in the Processing Division.

The Business Systems Analyst 1 will perform the following essential functions:

  • Identify deficiencies and enhancement opportunities to support/improve existing systems.
  • Review tax form changes, system changes and policy directives to determine impact on operations and procedures. Report findings to unit management.
  • Create or update documents to reflect current or “as-is” state of business processes and functions.
  • Support work to define, develop, and document “to-be” businesses processes and functions.
  • Gather and document project requirements, decisions, business rules, test scenarios, and test results.
  • Perform research. Organize and analyze information and data from various sources. Candidate should have expertise with Excel. Familiarity with Pivot tables and other data analysis tools in Excel preferred.
  • Facilitate and coordinate with ITS staff, operations staff and, when necessary, development staff on other teams.
  • Identify, evaluate, and escalate issues and risks in a timely manner to management along with potential options for solution/resolution.
  • Develop training materials and procedure manuals for end users.
  • Support test planning activities, define test scenarios, develop test cases/data, and execute test conditions.
  • Identify and track all defects through to resolution.
  • Use various other software programs including but not limited to Microsoft Project, SharePoint, Visio, and ALM (Micro Focus Application Lifecycle Management).
  • Effectively communicate both verbally and in writing with internal and external customers.
  • Adhere to the Department’s time and attendance rules and regulations.

Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. When responding to this posting, please include the Vacancy ID# and title in the subject line. Please provide your resume and social security number to determine appointment transfer eligibility.

Some positions may require additional credentials or a background check to verify your identity.

Expected salary: $56604 – 71980 per year

Location: Albany, NY

Job date: Tue, 24 Aug 2021 23:51:02 GMT


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