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Job title: BUSINESS ANALYST – IT Operations
Company: Randstad
Job description: Business Analyst
***Remote***
***English or French***
***Start Date: February 2021***
…
THE ROLE: Under the direction of the Project Management Office (PMO), the IM/IT Senior Business Analyst develops, prepares and documents Information Management/Technology (IM/IT) solutions, such as business objectives, requirements and statements of work. She/he develops IM/IT solutions for desktop, client/server applications, databases, networking, storage, and communications. She/he participates in the development and implementation of technology and liaises with stakeholders and Subject Matter Experts (SMEs) to research and evaluate business and technical requirements. She/he prepares and presents feasibility studies, prototypes, business cases and cost benefit analysis for IM/IT projects.
QUALIFICATIONS NEEDED:
- College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field AND several years of experience in an IM/IT related field
Knowledge:
- Of process modeling and data mapping/conversion
- Of methodologies for development of technical specifications
- Of existing Information Management and Information Technology fields
- Of Microsoft server platforms and operating systems
- Of IM/IT policies, standards and procedures
Experience:
- · map and document Ops intake process
· triage Service Request (req’ts –
recommendation) and;
· Understanding / practice level BABOK
· facilitating Stakeholder meetings – particularly the ability to transform complex technical concepts into formats more easily understood by non-technical (business) audiences.
· Eliciting and documenting Requirements
· Requirements traceability
· Eliciting and developing As-Is and To-Be process models and/or Use Cases (fit gap, options analysis)
· Developing new or enhanced (logical) designs/prototypes
· Developing Test Cases and Test Plans
· Experience developing / supporting Business Case development.
nice haves for IT OPS role: some experience in ITIL, ITSM and any experience with using domains such as:
· Projects focused on migration to Cloud in general and (ideally) Azure and/or Oracle Cloud Infrastructure
· Oracle E-Business Suite
· Power BI or other BI tool
· ITSM Tool implementations
· Experience/ability to create Database (SQL) scripts.
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared competencies).
CONDITIONS OF EMPLOYMENT:
- Due to COVID-19, health and safety considerations are being taken and this position may be asked to remote/tele-work.
- The selection process will be done virtually.
ADVANTAGES
BENEFITS AVAILABLE:
CFMWS is committed to the health, safety and well-being of our employees and their families and offers a competitive total rewards package including salary, benefits and a defined benefit pension plan. Some of the benefits we offer include:
Health Benefits:Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance:A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning:A Defined Benefit Pension Plan and savings plans (TFSA, RRSPs).
Training and Learning Opportunities:Tuition Assistance Program (TAP) and Advanced Learning Program (ALP), that may provide financial support to pursue post-secondary education, payment of professional association memberships, access to a large range of online learning opportunities and free second language training.
Perks:As a member of the military community, you have access to discounts through CFAppreciation, can collect rewards points at the CANEX stores and have access to no interest payment plans on purchases.
RESPONSIBILITIES
THE ROLE: Under the direction of the Project Management Office (PMO), the IM/IT Senior Business Analyst develops, prepares and documents Information Management/Technology (IM/IT) solutions, such as business objectives, requirements and statements of work. She/he develops IM/IT solutions for desktop, client/server applications, databases, networking, storage, and communications. She/he participates in the development and implementation of technology and liaises with stakeholders and Subject Matter Experts (SMEs) to research and evaluate business and technical requirements. She/he prepares and presents feasibility studies, prototypes, business cases and cost benefit analysis for IM/IT projects.
QUALIFICATIONS
· map and document Ops intake process
· triage Service Request (req’ts –
recommendation) and;
· Understanding / practice level BABOK
· facilitating Stakeholder meetings – particularly the ability to transform complex technical concepts into formats more easily understood by non-technical (business) audiences.
· Eliciting and documenting Requirements
· Requirements traceability
· Eliciting and developing As-Is and To-Be process models and/or Use Cases (fit gap, options analysis)
· Developing new or enhanced (logical) designs/prototypes
· Developing Test Cases and Test Plans
· Experience developing / supporting Business Case development.
nice haves for IT OPS role: some experience in ITIL, ITSM and any experience with using domains such as:
· Projects focused on migration to Cloud in general and (ideally) Azure and/or Oracle Cloud Infrastructure
· Oracle E-Business Suite
· Power BI or other BI tool
· ITSM Tool implementations
· Experience/ability to create Database (SQL) scripts.
SUMMARY
Business Analyst
***Remote***
***English or French***
***Start Date: February 2021***
THE ROLE: Under the direction of the Project Management Office (PMO), the IM/IT Senior Business Analyst develops, prepares and documents Information Management/Technology (IM/IT) solutions, such as business objectives, requirements and statements of work. She/he develops IM/IT solutions for desktop, client/server applications, databases, networking, storage, and communications. She/he participates in the development and implementation of technology and liaises with stakeholders and Subject Matter Experts (SMEs) to research and evaluate business and technical requirements. She/he prepares and presents feasibility studies, prototypes, business cases and cost benefit analysis for IM/IT projects.
QUALIFICATIONS NEEDED:
- College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field AND several years of experience in an IM/IT related field
Knowledge:
- Of process modeling and data mapping/conversion
- Of methodologies for development of technical specifications
- Of existing Information Management and Information Technology fields
- Of Microsoft server platforms and operating systems
- Of IM/IT policies, standards and procedures
Experience:
· map and document Ops intake process
· triage Service Request (req’ts –
recommendation) and;
· Understanding / practice level BABOK
· facilitating Stakeholder meetings – particularly the ability to transform complex technical concepts into formats more easily understood by non-technical (business) audiences.
· Eliciting and documenting Requirements
· Requirements traceability
· Eliciting and developing As-Is and To-Be process models and/or Use Cases (fit gap, options analysis)
· Developing new or enhanced (logical) designs/prototypes
· Developing Test Cases and Test Plans
· Experience developing / supporting Business Case development.
nice haves for IT OPS role: some experience in ITIL, ITSM and any experience with using domains such as:
· Projects focused on migration to Cloud in general and (ideally) Azure and/or Oracle Cloud Infrastructure
· Oracle E-Business Suite
· Power BI or other BI tool
· ITSM Tool implementations
· Experience/ability to create Database (SQL) scripts.
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared competencies).
CONDITIONS OF EMPLOYMENT:
- Due to COVID-19, health and safety considerations are being taken and this position may be asked to remote/tele-work.
- The selection process will be done virtually.
Expected salary: $70000 – 83710 per year
Location: Ottawa, ON
Job date: Wed, 03 Mar 2021 06:05:27 GMT
APPLY NOW!
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