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Job title: Application Support Specialist (JR1026220)
Company: Broadridge
Job description: Company Description
Broadridge Financial Solutions, Inc. , a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.
Job Description
Broadridge is growing! We are actively seeking an Application Support Specialist to work at our Deer Park facility. The Applications Support Analyst will implement new functionality and processes for all Print & Production Systems in both Edgewood 1 Edgewood 2. This includes partnering with outside vendors, Broadridge IT, and Operations teams to convert databases, implement software, and troubleshoot any issues that arise. Additionally, you are responsible for identifying and coordinating the implementation of hardware and software solutions to meet production requirements to drive continuous process improvements within Print & Production.
In this role, you will partner with the team to meet the company’s efficiency standards and requirements. You will perform preventive maintenance, ongoing service, and emergency repairs on equipment on the auto insertion floor.
Responsibilities:
- Work directly with the Print and Production teams to troubleshoot and correct any processing issues with IPM, IPW, and RPD and other print software systems as needed.
- Develop database solutions in SQL to support Production Operations.
- Convert databases from MS Access to SQL.
- Work closely with the Output Services teams to submit the required tracking tickets for both the Server and Database teams for all installs in both the QA and Production environments.
- Support new client applications by working with the Business Units to develop and execute detailed implementation plans to ensure we can effectively print jobs on various platforms across locations.
- Support the planning and management of various print/production technology projects in accordance with Operations strategic objectives. This includes updating project plans, providing senior management with status updates, and ensuring key objectives/achievements are accomplished.
- Provide remote support when necessary for both new installations and production issues.
- Other duties as assigned.
Qualifications:
- Microsoft Access experience
- SQL and SQL Server experience
- .NET Experience
- Prior experience supporting a production operations or manufacturing environment preferred.
- Must have a strong technical knowledge of various software applications
- Strong oral and written communication skills. Communicate effectively with staff and management at multiple levels.
- Strong PC skills including knowledge of Excel, Word, Project, and Visio.
- Strong technical skills. Demonstrable ability with changing technologies and implement unique solutions to difficult document development/printing challenges.
- Must be a self-starter and demonstrate strong initiative.
- Strong interpersonal skills.
- Must be flexible to work various shifts, overtime and weekends as required.
Broadridge Benefits
- You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more.
- You’ll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.
Why should you join Broadridge?
- Since 2015, Broadridge has been named by FORTUNE as one of the ‘World’s Most Admired Companies.’
- We have also been rated as a ‘Best Company to Work for’ in NY State for 10 consecutive years.
- More than 5,000 brands entrust us to deliver essential communications to their clients.
- We will provide you with a platform to build strong professional working relationships with clients, fellow associates and management.
Additional Information
Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. “Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth.” US applicants: Click to view the “EEO is the Law” poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com
Expected salary: $47800 – 78400 per year
Location: Edgewood, NY
Job date: Wed, 14 Apr 2021 22:00:28 GMT
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