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Job title: HR Operations Administrator, Temporary
Company: Pearson
Job description: HR Operations Administrator, Temporary
Description
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
Are you an energetic professional who thrives in a fast-paced environment? Do you have outstanding customer service, great attention to detail and excellent computer skills? If so, then you may be exactly what we are looking for in our HR Operations Administrator. The successful candidate will support the School Assessment HR team with high volume temporary employment in our Scoring Services group.
Overall Functions, Duties and Responsibilities:
Communications Center – Taking inbound phone calls, making outbound phone calls, monitoring communications, and sending mass e-mails.
HRIS – Assisting with data entry, maintaining database information, updating employee information and records.
Achieve a basic understanding of company policies
Other duties as assigned
Working Conditions:
Core work hours: 8:30-5:00 Monday through Friday – During Temporary Peak season, must have the ability to work a flexible schedule as business needs require. This may include extended weekday hours and occasional weekend hours.
This position is a remote position, so a desktop or laptop computer is required, along with high-speed internet.
Ineligible for benefits
Colorado-based and Remote Roles, no bonus or AIP:
The anticipated starting salary for Colorado-based individuals expressing interest in this position is $14.hr. This position is not bonus eligible. Benefits available to eligible employees can be seen at https://pearsonbenefitsus.com/
Qualifications
Education and Experience Requirements
Minimum high school diploma or equivalent; college or technical training preferred; or a combination of education and experience
Strong technical skills and/or experience with HRIS systems
Strong customer service skills; previous call center work a plus
Skills and Other Requirements:
Strong computer skills including data entry, email, spreadsheets, and databases; 50 wpm, strong Excel skills required
Adherence to confidentiality and nondisclosure requirements
Ability to multi-task and demonstrate time-management in a fast paced environment
Excellent organizational skills and excellent communication skills required
Positive demeanor and the ability to work well with others in providing excellent customer service is critical
Primary Location: US-RE-Remote
Work Locations: US-Remote Remote
Job: Human Resources
Organization: Assessments School
Employee Status: Fixed Term
Job Type: Standard
Shift: Day Job
Job Posting: Jan 26, 2021
Job Unposting: Ongoing
Schedule: Full-time Temporary
Req ID: 2101275
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Expected salary: $14 per hour
Location: Albany, NY
Job date: Fri, 29 Jan 2021 05:03:21 GMT
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