IT Support Tech

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Job title: IT Support Tech

Company: Randstad

Job description: Production IT Support

Responsibilities

  • Application Support.
  • Troubleshoot hardware and software issues.
  • Create/release tracking sheets
  • Dropping item files into the right folders through Remote Desktop connection.
  • Assist Production floor in troubleshooting basic computer issues.
  • Responsible for responding to users’ emails and calls on issues and managing users’ accounts/rights.
  • Creating operator badges for all production areas’ operators/associates and material handlers to be scan jobs on machines and other handheld devices and Data collectors.
  • Create QA Job templates/tests
  • Updating resources and network devices.
  • Provide help to Quality Support team on Production floor.
  • working up to 12 hrs of overtime per week
  • working weekends

Skills

  • LAN (1 year of experience is preferred)
  • WAN (1 year of experience is preferred)
  • HTML (1 year of experience is preferred)
  • Microsoft Office (3 years of experience is preferred)
  • Window servers (2 years of experience is preferred)
  • Hardware (1 year of experience is preferred)
  • Software (2 years of experience is preferred)
  • Remote Desktop (2 years of experience is preferred)
  • Systems Support
  • Technical Support

Education

  • High School

Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level

Shift: First

Working hours: 6 PM – 5 AM (when busy, otherwise 6 PM – 2:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Expected salary: $16 – 17 per hour

Location: Brentwood, NY

Job date: Wed, 18 Aug 2021 22:13:20 GMT


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