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Job title: Business Systems Analyst 1, Business Systems Analyst Trainee, Central Office;
Company: Department of Homeland Security
Job description: Minimum Qualifications Transfer:
Candidates must have one year of permanent status as a Business Systems Analyst 1, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or 52.6 of the Civil Service Law into the Business Systems Analyst 1 or Business Systems Analyst Trainee level.
55b/c:
Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law AND possess a Bachelor’s degree will also be considered. Please provide a copy of your eligibility letter with your response.
PCO:
Candidates with a score of 100 or higher on the current 2019 PCO eligible list who are interested in this vacancy are encouraged to apply. Please provide a copy of your test score with your response.
Duties Description The Office of Mental Health (OMH) is recruiting to fill a Business Systems Analyst 1/Business Systems Analyst Trainee, Grade 18, position in the Office of the Chief Medical Informatics Officer. Under the direction of the Business Systems Analyst 2, the Business Systems Analyst 1/Business Systems Analyst Trainee will serve as a liaison between OMH clinical and business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to clinical business processes, policies, and information systems including OMH help desk support of clinical programs.
Specific duties include, but are not limited to, the following:
- Conduct general research and information gathering related to business requirements for improvement or automation of simple business processes or functions.
- Researching and documenting the current or “as-is” state of the relevant business process or function.
- Provide technical assistance for OMH Central Office and facility staff, and the end users for OMH IT systems.
- Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews to develop workflow processes.
- Create reports and/or flow charts describing current business workflow and processes.
- Assist in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience.
- Function as a recording analyst on more complex projects.
- Conduct specific system tests utilizing test scenarios developed by senior analysts.
- Train end user staff on new procedures and software.
- Create training and procedure manuals for end users.
- Performing post implementation review and assessment.
- Identify, analyze, and resolve issues for existing systems resulting from errors detected during implementation or in production.
- Actively support users of OMH Clinical Software by maintaining a rotation on the MI Support helpdesk.
- Provide real-time support for approved telecommuting staff by maintaining a rotation on the Remote Access helpdesk.
Additional Comments This position may be designated 55 b/c and is subject to verification of applicant eligibility.
Appointment to this position is contingent upon Division of Budget approval to fill.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a particular focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
Expected salary: $56604 – 71980 per year
Location: Albany, NY
Job date: Sat, 14 Aug 2021 23:46:40 GMT
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