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Job title: Help Desk Analyst I
Company: Robert Half
Job description: Ref ID: 02940-0011686968
Classification: Help Desk Analyst I
Compensation: $17.10 to $19.80 hourly
You’re the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Retail – Food Store field. We’re looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is based in the Bethpage, New York area and is a short-term temporary opportunity.
How you will make an impact
– Spot recurring technical issues and deploy solutions to address the root of the problems
– Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
– Independently investigate and implement solutions to technical issues
– Manage correspondences on technical help tickets submitted via phone, email, and walk-ups
Job Requirements:
– Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
– Prior experience with IT support ticketing systems
– Comprehensive knowledge of Active Directory
– Background in user administration and bug fixing in a client server environment
– Basic networking concepts
-Reliable transportation, valid drivers license
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( ).
Expected salary: $17.1 – 19.8 per hour
Location: Bethpage, NY
Job date: Mon, 01 Feb 2021 08:06:33 GMT
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