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Job title: Help Desk Analyst I
Company: Robert Half
Job description: Ref ID: 00720-0011719054
Classification: Help Desk Analyst I
Compensation: $19.00 to $22.00 hourly
If you excel at coming up with creative solutions to technical issues, you might be right for this job. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We especially want to hear from Hep Desk Analyst candidates with strong problem-solving skills and a passion for making effective change within an organization. Located in Wappingers Falls, New York, the Help Desk Analyst opportunity is a short-term temporary role.
Responsibilities
– Manage correspondences on technical help tickets submitted via phone, email, and walk-ups
– Independently investigate and implement solutions to technical issues
– Spot recurring technical issues and deploy solutions to address the root of the problems
– Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Job Requirements:
– Experience installing and configuring operating systems, networked and local printers, and business applications
– User administration and bug fixing in a client-server environment
– Strong problem-solving skills
– Solid understanding of PC desktop/workstations
– PC skills experience
– Knowledge of PC Hardware
– Nortel experience preferred
– Comprehension of basic networking concepts
– Prior experience with IT support ticketing systems
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( ).
Expected salary: $19 – 22 per hour
Location: Wappingers Falls, NY
Job date: Sun, 28 Feb 2021 08:36:29 GMT
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