Donations Processing Associate

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Job title: Donations Processing Associate

Company: CAMH

Job description: Due to COVID-19 Guidelines, this role is 100% remote / work from home until further notice. We are about our team and community, and are closely monitoring the evolving situation. CAMH Foundation will continue to make the health and safety of our team a top priority.

ABOUT CAMH FOUNDATION

Hi! I’m Dale Chymko, Manager, Finance. I’ve spent the last nine years with CAMH Foundation watching the company and the cause grow significantly. I am driven by working for a meaningful cause, with an exceptional team, and doing the job I love.

I believe the key to an excellent donations processing associate is not just the technical skills but the knowledge of the organization’s business, asking the right questions, listening to the answers and believing in the organization’s mission.

I invite you to join me for a conversation about your interest in CAMH, have the chance to meet members of our incredible team, and tell me more about how your career aspirations align with our bold journey to create a world where mental health is health.

The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field. With a dedicated staff of more than 3,000 physicians, clinicians, researchers, educators and support staff, CAMH offers outstanding clinical care to more than 34,000 patients each year. The organization conducts ground-breaking research, provides expert training to health care professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government.

CAMH Foundation is charged with raising and stewarding funds in support of CAMH. Its role is to help transform the way we understand and address mental illness by raising awareness and increasing engagement across the country. Generous and dedicated supporters help CAMH advance discovery and innovation, build spaces that promote recovery, and break down the stigma of mental illness.

The finance team is responsible for the processing of donations and expenses, grant management, regulatory compliance, managing investments, establishing policies, procedures and controls to ensure timely and accurate reporting of the financial results. As members of the team, we are committed to a positive and safe work environment where we support, listen and learn from each other and be accountable to our many key stakeholders.

THE OPPORTUNITY:

The Donations Processing Associate, is 1 of 2, responsible for the entering of all gifts that come into the foundation through Raiser’s Edge, Online & Offline. They are to follow all CRA policies and company wide policies; ensuring gifts are aligned with CAMH’s strategic mission, direction and funding priorities. The Donations Processing Associate is also responsible for donation receipts.

KEY RESPONSIBILITIES:

  • Ensure all incoming donations are processed and acknowledged in a timely manner within agreed upon organizational standards.
  • Enter donor data accurately and completely; alert development team or customer service team in the event that information is missing or inaccurate.
  • Ensure donations processing transactions are in compliance with policies, procedures, charitable tax law and CRA guidelines.
  • Generate charitable tax receipts and thank you letters appropriate to the donation and distribute to the development team for mailing.
  • Ensure all hardcopy gift information is organized and filed in a secure location.
  • Assist Finance team to reconcile any discrepancies between information in Raiser’s Edge and the General Ledger.
  • Provide Finance team with the required batch information in order to record revenue in the General Ledger.
  • Manage continuity of tax receipts including cancelled/damaged receipts, sequence of tax receipt numbers.
  • Maintain donor information in Raiser’s Edge.
  • Prepare daily bank deposit.
  • Process credit card donations as required, advise customer service team of expired/declined credit cards and NSF payments and update information.
  • Assist in the development of Business Rules related to Finance and Operations.
  • Respond to CAMH and donor inquiries regarding gifts, tax receipts, etc.
  • Complete data entry specific to events and campaigns and provide event support.
  • Work as a team player promoting a positive and professional work environment and conduct role with integrity and respect.
  • Perform other duties as assigned in order to meet the overall goals and objectives of the Foundation.

WHAT YOU’LL BRING TO THE TEAM

  • Completed College diploma or University degree.
  • 2 years of relevant and practical work experience.
  • Demonstrated experience working with Raiser’s Edge or similar donor database management system.
  • Understanding of basic accounting/bookkeeping principles.
  • Excellent communication, interpersonal and organizational skills.
  • Strong client service skills; able to diffuse situations with upset donors/public.
  • Strong computer skills including proficiency in Microsoft Office software, especially Excel.
  • Attention to detail and data entry skills in entering donor and financial information.
  • Ability to work with minimal supervision, prioritize work, handle multiple tasks and ensure deadlines are met.
  • Demonstrated commitment to and understanding of the mission and CAMH Foundation Guiding Principles.
  • Willingness to work flexible hours, occasional evenings and weekends.

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and believe this is the position that will make you excited to come into work every day, then we want to hear from you!

Salary Range: $41,500 – $46,700 annually

CAMH Foundation is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Please contact Wil Steller, Senior Manager, HR & Operations at wil.steller@camh.ca. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. Our north star is creating hope and improving outcomes for people facing mental illness. We work in respectful partnerships with each other and our hospital partners to inspire philanthropy and raise awareness in support of mental health.

To apply: Please submit your cover letter and résumé by 12am Friday, March 5, 2021 (EST) to: HR.Foundation@camh.ca

CAMH is a Tobacco-Free Organization.
CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute.
CAMH Foundation thanks all applicants, however, only those selected for an interview will be contacted.
If contacted for an interview, please inform us should accommodation be required.

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Expected salary: $41500 – 46700 per year

Location: Toronto, ON

Job date: Sat, 20 Feb 2021 02:45:45 GMT


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